![]() And as far as the maintenance goes, the maintenance on the pools had been very reasonable. It's a very well-run pool and uses a minimal amount of chlorine. very energy-efficient and it pumps harder when I want to run the water feature, but it pumps slower when they're not on and I'm just running the pool for cleaning and that type of thing. When the temperature gets down, it automatically kicks on. ![]() Got a freeze prevention mode in that which you can program. Like if the weather gets cold, which it does occasionally, you don't have to run out in the cold and turn the pumps on and off to keep the thing from freezing. It's not just cool, it's almost like I can't believe that everybody didn't have this. They gave me a remote control to the pool that I can turn the lights on, turn the water features on, turn the cleaner on, and turn the pool pump on from inside the house. We walked away from the company leaving everything hanging but eventually there was another manager that picked up midway through the process and did a great job. The main office does not communicate with you. You're not going to show up and just excuses.' 'Well, it rained.' 'Where did it rain because it didn't rain here? I don't understand.' Just the lack of communication was probably the biggest culprit that Anthony & Sylvan has. You don't think I figured that out by now. We need to reschedule.' 'Well, okay it's 5 o'clock. We would have something scheduled and nobody would show and at 5 o'clock I'd get a phone call from their office in Houston saying 'We're calling to tell you that they're not going to show up today. He never showed up and the communication is horrendous. We were in a limbo a lot and the salesman couldn’t help us. We had a great salesman but a horrible construction manager at the beginning. chlorine pool on the deck and we liked the waterfall. We chose Anthony & Sylvan for the warranty. That's truly what I love about my pool and my kids are enjoying it as much as I am. It's a free form pool with a sun shelf and a rock wall on it with the water shears coming out. I’m cleaning it, I’m the one relaxing near it, my peace and quiet, and it's absolutely gorgeous. My project manager would leave messages in the bag where all the inspections would go into so I would know that he was here and then all the other people that came out for whether it was the gunite or for the concrete, they personally will contact me and I would speak to them on the phone and we would set it up to make sure that I was home or at least I knew they were coming, they were on their way or when they were scheduled to come.Īpril 26th the day I'm opening it, just that my family, my children can enjoy it, I will be out there swimming and I am going to use it pretty much every single day because I’m the one who takes care of it and I’m the one that deals with every issue that happens to it.
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